Mail: Professor’s Choice, 702 Terrace Heights, Winona, MN 55987-1318
Toll-free phone: (800) 533-8095. Toll-free fax: (800) 344-9225
Please have the item number of your custom book ready when you place the order. Custom books do not receive ISBNs.
DISCOUNT SCHEDULE: No discounts.
TERMS: Net 30 days from invoice date. Pro Forma invoicing or credit card prepayment may be required dependent on payment history.
SHIPPING FREIGHT: FOB Winona, MN. Cash and credit card orders up to $75.00 will be charged a $6.00 handling/shipping fee. Cash and credit card orders of $75.01 and up, billed orders, all international orders, APO and FPO orders, and orders to Alaska and Hawaii will be charged actual shipping costs. Most orders ship via United Parcel Service (UPS).
ORDER PROCESSING: Orders for custom text will be shipped within 5 business days of receipt of the order. Please let us know if you need an order by a specific date.
MINIMUM ORDER: No minimum quantity required. .
RETURNS: Returns will be accepted up to 10% of the number of books in the custom book order and within 3 months of the purchase date. Returns received in excess of 10% or past the 3 month time frame will not be credited or returned to the customer.
No return permission required.
Credit Allowed: Full credit if product is accompanied by full invoice information (invoice number and date). Credit balances are refundable or may be used for future purchases.
Restocking Fee: A 10% restocking fee will be assessed on returns for retail accounts whose product returns exceed 15% of gross purchases in the previous calendar year.
Address for damaged/ Ship prepaid to: Attn: Returns Dept.
Defective or overstock Professor’s Choice
Returns: 702 Terrace Heights
Winona, MN 55987-1318
Prices and availability subject to change without notice